Park King Hamburg FAQ: pricing, booking, shuttle, cancellation, security, EV charging — all common questions answered. Hotline +49 15566 342957 for more.
*Seasonal promotional price, subject to availability. Otherwise the price depends on the length of stay.
Frequently asked questions about Park King Hamburg
This FAQ collects the most common questions we receive about Park King Hamburg. We have organized them by topic: pricing & booking, shuttle service, security & insurance, EV charging, cancellation, and special services.
If your specific question is not answered here, the fastest way is to call our hotline +49 15566 342957 (24/7) or email us at info@parkkinghamburg.de. Our staff speaks German and English fluently.
For more in-depth information on specific topics, see our other dedicated pages: Hamburg Airport Parking, Cheap parking, Shuttle parking, Long-term parking, Valet parking, Directions, How to book.
How parking with Park King works
From online booking to your return — relaxed, fast, and without hidden fees.
Book online
Enter drop-off and pick-up date and time. Instant confirmation by email with all details.
Drive to our location
Gutenbergring 13, 22848 Norderstedt — only 5 minutes from A7 exit Schnelsen-Nord. Optional key handover.
Shuttle to airport
Our dedicated shuttle bus takes you and your luggage directly to Hamburg Airport in 4 minutes.
Return & pick-up
After landing, call our hotline +49 15566 342957 — we pick you up at the terminal and drive you back to your car.
More than just a parking lot
Six reasons why travelers trust us with their cars.
Security first
Fenced lot, 24/7 CCTV, well-lit, on-site staff during the day.
EV charging
Charging stations directly at your parking spot — for the energy transition.
Business-ready
Quick check-in, VAT invoice, reliable service.
Family-friendly
No long walks, parking spot on-site, child seats on request.
SUVs & campers welcome
Standard spots 5.5 m × 2.5 m, larger vehicles on request.
Open 365 days
Including holidays and Sundays — the shuttle always runs.
Park King vs. P1, P3 & external providers
| Feature | Park King | P1 Hamburg Airport | P3 Hamburg Airport | External providers |
|---|---|---|---|---|
| Price per day | from 4.90 €* | from 30 € | from 22 € | from 8 € |
| Transfer to terminal | Shuttle 4 min | Walk 5–8 min | Walk 10 min | Shuttle 8–15 min |
| EV charging | ✓ Yes, at the spot | Limited | ✗ No | Rare |
| 24/7 service | ✓ Yes | ✓ Yes | ✓ Yes | Variable |
| Cancellation | ✓ Up to 24 h before | ✗ No | ✗ No | Variable |
| Security | Fenced + CCTV | Underground garage | Open deck | Variable |
| Key custody | ✓ Optional | ✗ No | ✗ No | Variable |
Why your car is in the best hands at Park King
Security is not just a buzzword for Park King — it is our core promise. Our lot is fully fenced and only accessible via a controlled entrance. High-resolution CCTV cameras cover all areas around the clock — recordings are stored for 30 days. Floodlights ensure that no corner is dark, even at night.
During daytime hours staff is on-site to help with questions, take key custody, or move your vehicle if needed. Optional services like tire change drop-off, interior cleaning, or fuel refill can be requested on booking.
In case of damage, we have your back. Park King is fully liability-insured as a commercial parking operator — even rare third-party damage cases are covered through our commercial liability insurance. That is something most private lots in the Hamburg area cannot offer.
Quick tips for new Park King customers
If you have not used Park King before:
- Book early: 4–6 weeks ahead = best price.
- Allow 15 min at our lot before shuttle to terminal.
- Save the QR code on your phone — needed at entrance.
- Hotline 24/7: +49 15566 342957 for any question.
- EV charging: Free if booked — Tesla/Polestar/etc.
- Free cancellation: Up to 24 h before — book confidently.
- VAT invoice automatic for business travelers.
Frequently asked questions
What travelers say about Park King
"Called hotline in English, got immediate help with my last-minute change. Smooth international service."
Tom R. · London
"Comprehensive FAQ on the website covered all my questions. No need for a hotline call. Excellent transparency."
Maria K. · Hamburg-Wandsbek
"EV charging Q&A on the website was clear and accurate. Booked with confidence, my Polestar charged perfectly."
Lukas H. · Hamburg-Eimsbüttel
How to find Park King Hamburg
Park King Hamburg
Gutenbergring 13
22848 Norderstedt
Located in the Norderstedt-Süd industrial area, just 5 minutes from highway exit A7 Schnelsen-Nord. About 15 minutes from Hamburg city center, 5–10 minutes from Schleswig-Holstein. Just enter Gutenbergring 13, Norderstedt in your navigation system.
On-site amenities: fully fenced lot, well-lit, 24/7 CCTV, with EV charging stations and restrooms for companions. Staff on-site during the day, hotline available 24/7.
Reserve your parking spot at Park King Hamburg now
4-min shuttle • EV charging • 24/7 monitored • Free cancellation up to 24 h before · 9.8/10
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